Q. How long would it take for one training session?

Since the purpose is different for everyone, training time fluctuates between 40~70 minutes. Also, depending on your purpose, we may ask you to do some cardio exercise afterwords.

Q. Can I train multiple times a week?

We limit our customers to train twice per week. Members are permitted to unlimited access only if they are running on a treadmill.

Q. What should I wear?

We recommend sportswear, but we do not have a strict rule. Please bring an indoor shoes.

Q. I want to use the shower.

We have body wash, shampoo, conditioner, and hair dryer. All you need is a towel.

Q. I haven’t worked out before. Is that okay?

We have a lot of beginners, and we adjust the training menu so everyone can continue.

Q. I’m having rebounds all the time. Will it ever succeed?

We believe our trainers can give you the accurate advice for those people. We will find out the cause of your rebound and give you the directions to your goal.

Q. Can you look after my items during training?

You can put your items inside the locker. Also, we provide a 1 month storage service for ¥1500/month(incl. tax) so you don’t need to bring your gear every time.

 

 

Q. How long would it take for one training session?

Since the purpose is different for everyone, training time fluctuates between 40~70 minutes. Also, depending on your purpose, we may ask you to do some cardio exercise afterwords.

Q. Can I train multiple times a week?

We limit our customers to train twice per week. Members are permitted to unlimited access only if they are running on a treadmill.

Q. What should I wear?

We recommend sportswear, but we do not have a strict rule. Please bring an indoor shoes.

Q. I want to use the shower.

We have body wash, shampoo, conditioner, and hair dryer. All you need is a towel.

Q. I haven’t worked out before. Is that okay?

We have a lot of beginners, and we adjust the training menu so everyone can continue.

Q. I’m having rebounds all the time. Will it ever succeed?

We believe our trainers can give you the accurate advice for those people. We will find out the cause of your rebound and give you the directions to your goal.

Q. Can you look after my items during training?

You can put your items inside the locker. Also, we provide a 1 month storage service for ¥1500/month(incl. tax) so you don’t need to bring your gear every time.

 

Q. How should I book for my training?

Basically we ask our customers to make a reservation after the training, but you can also call us or fill out a form from this webpage. You can make a reservation even on the day if we have a vacancy.

Q. There are some months I can’t go. What should I do?

If you can tell us beforehand, we can pause your membership. Please let us know.

 

Q. How should I book for my training?

Basically we ask our customers to make a reservation after the training, but you can also call us or fill out a form from this webpage. You can make a reservation even on the day if we have a vacancy.

Q. There are some months I can’t go. What should I do?

If you can tell us beforehand, we can pause your membership. Please let us know.

 

Q. I want to have a free tour/trial. What do I do?

We offer trial semi personal training for ¥2000 (without tax) and personal training for ¥3000. Tour is free of charge. Please contact us via online, telephone, or by visiting us.

Q. I want to join the gym. What do I need?

You can start by calling us or filling in the form on this webpage.

[What you need]
-Some form of identification (Driver’s license, passport or alien registration card)
-Cash card

Please prepare the membership fee and the first month fee in cash upon the sign up. 

Q. I’m not a member. Can I still apply for personal training?

By paying the visitor personal fee, non members can do the personal training. You can try each trainer up to one time.

Q. I want to quit/pause my membership. What do I need?

We ask our customers to come to the gym for cancellation before the 15th day of the month you want to cancel the membership. Failing to cancel by the 15th would result in your membership extending until the next month. We ask our customers to understand that we do not accept membership cancellation via telephone, fax, mail, email or by proxy.
After pausing your membership, if you are planning to restart the membership within 6 months then we will not charge you the membership fee. 

 

Q. I want to have a free tour/trial. What do I do?

We offer trial semi personal training for ¥2000 (without tax) and personal training for ¥3000. Tour is free of charge. Please contact us via online, telephone, or by visiting us.

Q. I want to join the gym. What do I need?

You can start by calling us or filling in the form on this webpage.

[What you need]
-Some form of identification (Driver’s license, passport or alien registration card)
-Cash card

Please prepare the membership fee and the first month fee in cash upon the sign up. 

Q. I’m not a member. Can I still apply for personal training?

By paying the visitor personal fee, non members can do the personal training. You can try each trainer up to one time.

Q. I want to quit/pause my membership. What do I need?

We ask our customers to come to the gym for cancellation before the 15th day of the month you want to cancel the membership. Failing to cancel by the 15th would result in your membership extending until the next month. We ask our customers to understand that we do not accept membership cancellation via telephone, fax, mail, email or by proxy.
After pausing your membership, if you are planning to restart the membership within 6 months then we will not charge you the membership fee. 

 

Q. How will I pay my fee?

They will be withdrawn from your bank account.

Q. When will the membership fee will be collected?

We ask for our customers to pay for the membership fee and 1 month worth of membership fee in cash upon signing up.

Q. Will there be a cancellation fee for my reservation?

We understand your sudden change of schedule, so we do not charge a cancellation fee. Please let us know when you can’t make it to the gym.

Q. Can I pay my membership fee with a single payment?

Of course. Please talk to our staff at the reception.

Q. Will I get a refund if I quit my membership in the middle of the month?

Unfortunately we do not offer refunds.

 

Q. How will I pay my fee?

They will be withdrawn from your bank account.

Q. When will the membership fee will be collected?

We ask for our customers to pay for the membership fee and 1 month worth of membership fee in cash upon signing up.

Q. Will there be a cancellation fee for my reservation?

We understand your sudden change of schedule, so we do not charge a cancellation fee. Please let us know when you can’t make it to the gym.

Q. Can I pay my membership fee with a single payment?

Of course. Please talk to our staff at the reception.

Q. Will I get a refund if I quit my membership in the middle of the month?

Unfortunately we do not offer refunds.